At PlayStuff US, we understand that the anticipation of receiving your carefully selected toys is part of the excitement. That’s why we’ve designed our delivery options to be as thoughtful as our product selection, ensuring your treasures arrive safely and promptly to inspire young imaginations.

We ship worldwide (excluding some remote areas and parts of Asia) using trusted carriers who handle our heirloom-quality toys with the care they deserve.

Shipping Options

Standard Shipping: $12.95

For families who can’t wait to begin their play adventures, our standard shipping option delivers via DHL or FedEx with:

  • 1-2 days order processing
  • 10-15 day delivery after dispatch
  • Package tracking included

Perfect for birthdays or special occasions when timing matters.

Free Shipping on Orders Over $50

For those building their collection of timeless toys, we offer complimentary shipping via EMS with:

  • 1-2 days order processing
  • 15-25 day delivery after dispatch
  • Eco-friendly packaging that aligns with our sustainability values

Ideal for stocking up on wooden blocks, felt toys, and other playroom essentials.

Order Processing

Each order is carefully packed by our team of parent-educators who understand the importance of:

  • Secure packaging to protect delicate items like musical instruments and dollhouses
  • Natural material preservation (wood, felt, and fabric items receive special attention)
  • Including any necessary assembly instructions for items like miniature furniture

International Considerations

Because we ship globally (with some exceptions), please note:

  • Customs fees may apply depending on your country’s regulations
  • Delivery times may vary during holiday seasons
  • Some wooden toys may require special documentation for certain countries

Returns & Exchanges

If any item doesn’t meet your expectations, we accept returns within 15 days of delivery. Please contact us at [email protected] to initiate the process.

At PlayStuff US, we believe the journey from our hands to your home should be as magical as the toys themselves. From our family to yours, we thank you for choosing playthings that tell stories and create lasting memories.

Have questions about your order? Our team of parent-advisors is always happy to help at [email protected].